Did Call-on-Doc have a data breach?

In plain terms

Telehealth provider Call-on-Doc filed a data breach report with the Texas Attorney General in 2026. The incident, dated December 22, 2025, involved the exposure of sensitive patient data, including Full Name, Social Security Number, and medical records. Individuals should review their financial and medical statements for any unusual activity.

Call-on-Doc, a telehealth platform, reported a data breach to the Texas Attorney General on September 21, 2026. The company identified the security incident on December 22, 2025, triggering a regulatory filing. The nature of the breach remains unspecified, and the incident is currently under monitoring.

The official filing confirms that the breach compromised several categories of highly sensitive personal and medical data. These exposed data types include Full Name, Date of Birth, Social Security Number, Medical Record Number, Health Insurance ID Number, Diagnosis and Treatment Information, Prescription Information, Provider and Treatment Dates, and Billing and Financial Information.

The exposure of such comprehensive data can lead to serious risks for affected individuals. Compromised medical information could be used for medical identity theft, while Social Security Numbers and financial details heighten the risk of financial fraud and identity theft. All these combined increase vulnerability to targeted phishing scams.

Individuals who may be affected by the Call-on-Doc data breach should take proactive steps. It is advisable to closely monitor all financial accounts, credit reports, and statements from health insurers for any unauthorized or suspicious activity. Consider placing a fraud alert or security freeze on your credit files with the major credit bureaus, and review Explanation of Benefits (EOB) statements from your health plan carefully.