Did Ticketmaster Entertainment have a data breach?

In plain terms

Ticketmaster Entertainment reported an unauthorized access incident that affected approximately 560 million customer records. The breach, which occurred in April 2024, exposed names, email addresses, phone numbers, and partial payment card data.

Ticketmaster Entertainment recently reported an unauthorized access incident to the California Attorney General. This security event took place on April 2, 2024, with the official filing occurring on January 15, 2026. The investigation into this incident remains active.

The public filing details that the exposed information includes customer names, email addresses, phone numbers, and partial payment card data. It is important to refer to the official report for precise categories of compromised data.

The breach was caused by a threat actor gaining unauthorized entry into a third-party cloud database where Ticketmaster customer records were stored. This incident reportedly impacted an estimated 560,000,000 individuals.

Individuals who may be affected should monitor their online accounts for any suspicious activity. It is also advisable to exercise caution with unexpected emails or communications that request personal information.

This information is based on the official public disclosures made by Ticketmaster Entertainment to regulatory bodies, providing a factual overview of the reported data breach event.