The Charles Town Utility Board Data Breach: Reported Filing Facts

Charles Town Utility Board is a municipal utility provider responsible for managing essential public services such as water, sewage, and electricity for its residents. In the course of providing these services, the organization collects and maintains sensitive personal information, including full names, residential service addresses, and financial data used for billing and payment processing. This data breach was officially reported to the Indiana Attorney General in 2025, confirming that unauthorized access to these systems occurred. If you received a data breach notification letter, it indicates that your personal information was stored within the affected environment. We recommend reviewing the details provided in your notice carefully to understand the specific risks to your identity and the protective measures being offered by the utility board.

State: Indiana
Breach date: May 21, 2025
Reported: September 19, 2025

What to do if you were affected

These general steps can help limit the risk of identity theft and fraud after any data breach.

Stay alert to targeted scams
Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.
Keep your notification letter
Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

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