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Investigation OpenMassachusetts AG filing · February 26, 2026

ConnectPay LLC Reports Data Incident to Massachusetts AG

ConnectPay LLC, a payroll and HR service provider, reported a data security incident to the Massachusetts Attorney General on February 26, 2026. This incident involved unauthorized access to its systems or third-party infrastructure. Individuals who use ConnectPay's services should be aware that their personal information may have been exposed.

State
Massachusetts
Reported
February 26, 2026

ConnectPay LLC has filed a data security incident report with the Massachusetts Attorney General's office. The report, submitted on February 26, 2026, confirms that the company experienced a breach involving unauthorized access to its internal systems or third-party vendor infrastructure.

The official filing with the Attorney General's office does not specify the exact categories of personal information compromised in this incident. It indicates that an investigation is currently underway to determine the full scope of the breach and the specific data that may have been accessed.

When personal information is exposed through a data incident, it can create a risk of identity theft, fraud, or other malicious activities. Individuals who have interacted with ConnectPay LLC's services, such as payroll processing or HR platforms, should remain vigilant.

It is generally recommended to monitor your financial accounts and credit reports for any suspicious activity following a data breach. You can also place a fraud alert or security freeze on your credit files as a preventative measure. Additionally, be wary of unsolicited communications, especially those asking for personal details, as these could be phishing attempts.

What to do if you were affected

These general steps can help limit the risk of identity theft and fraud after any data breach.

  • Stay alert to targeted scams

    Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.

  • Keep your notification letter

    Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

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