The Dallas County MHMR dba Metrocare Services Data Breach: Reported Filing Facts

Dallas County MHMR, doing business as Metrocare Services, is a prominent healthcare provider specializing in mental health and developmental disability services in Texas. As a healthcare entity, the organization typically collects and maintains highly sensitive information, including protected health information, clinical treatment records, and personal identification data necessary for patient care and billing. This data breach was officially reported to the Texas Attorney General in 2025, triggering a formal notification process for those impacted. If you received a data breach notification letter from Metrocare Services, it indicates that your personal or medical information may have been involved in this security incident. This notice is intended to inform you of the situation and provide guidance on the steps you should take to protect your identity and health records.

State: Texas
Breach date: June 4, 2023
Reported: April 11, 2025

What to do if you were affected

These general steps can help limit the risk of identity theft and fraud after any data breach.

Stay alert to targeted scams
Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.
Keep your notification letter
Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

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