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Investigation OpenTexas AG filing · July 10, 2025

The Genex Services, LLC Data Breach: Reported Filing Facts

Genex Services, LLC operates as a prominent provider of managed care services, specializing in workers' compensation and disability management within the insurance and healthcare sectors. Given the nature of their business, they collect and store highly sensitive personal information, including detailed medical records, health insurance details, and government-issued identification numbers required for claims processing. In 2025, the company officially reported a data security incident to the Texas Attorney General, confirming that unauthorized access to their systems occurred. If you received a data breach notification letter from Genex Services, it indicates that your personal or health-related information may have been compromised during this event. This notification is intended to inform you of the incident and provide guidance on the steps you should take to protect your identity.

State
Texas
Breach date
January 22, 2025
Reported
July 10, 2025

What to do if you were affected

These general steps can help limit the risk of identity theft and fraud after any data breach.

  • Stay alert to targeted scams

    Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.

  • Keep your notification letter

    Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

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