The Neighbors Credit Union Data Breach: Reported Filing Facts

Neighbors Credit Union is a financial institution that provides banking services, including personal loans, savings accounts, and credit products. As a financial entity, the organization collects and maintains sensitive personal and financial data necessary to manage customer accounts and process transactions. In 2025, the company officially reported a data security incident to the Texas Attorney General, indicating that unauthorized parties may have accessed internal systems. If you received a formal data breach notification letter from Neighbors Credit Union, it means your personal information was likely involved in this incident. This letter serves as a formal alert regarding the exposure of your data and provides guidance on the steps you should take to protect your financial identity and monitor your accounts for suspicious activity.

State: Texas
Breach date: September 20, 2024
Reported: October 14, 2025

What to do if you were affected

These general steps can help limit the risk of identity theft and fraud after any data breach.

Stay alert to targeted scams
Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.
Keep your notification letter
Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

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