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Investigation OpenIowa AG filing · May 19, 2025

The Water Pro, Inc. dba Culligan Water Conditioning Data Breach: Reported Filing Facts

Water Pro, Inc. dba Culligan Water Conditioning operates as a residential and commercial water treatment and services provider. In the course of managing customer accounts, billing, and service scheduling, the company typically collects and stores sensitive personal information, including financial details and contact data. This incident was officially reported to the Iowa Attorney General in 2025, confirming that unauthorized access to company systems occurred. If you received a data breach notification letter, it indicates that your personal information was likely contained within the affected systems. We recommend reviewing the letter carefully to understand the specific risks to your data and to take advantage of any identity monitoring services offered by the company to protect yourself from potential misuse.

State
Iowa
Reported
May 19, 2025

What to do if you were affected

These general steps can help limit the risk of identity theft and fraud after any data breach.

  • Stay alert to targeted scams

    Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.

  • Keep your notification letter

    Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

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